Privacy Policy

Ⅰ. Scope of Application

This Privacy Policy applies to all interactions between users and this website, including but not limited to the following activities:

• Browsing, searching, and using website content

• Placing orders, making payments, delivery, and after-sales support

• Contacting support or submitting inquiries

• Returns, refunds, exchanges, and dispute handling

Important notice

• This website is intended for users aged 18 and above

• Personal information of minors is not knowingly collected

• If such information is identified, reasonable steps may be taken to remove or anonymize it

Ⅱ. Types of Information Collected

Personal information is collected only where necessary and reasonable.

The main categories include:

• Information provided directly by users

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

  • Order and transaction records

  • Payment-related identifiers (excluding full card numbers)

• Information collected automatically

  • IP address

  • Device type, browser type, and operating system

  • Access time and browsing activity

  • Cookie data and local storage preferences, where consent is required

Information unrelated to service provision or considered sensitive is not intentionally collected.

Ⅲ. Purposes of Using Personal Information

Personal information may be used for the following purposes:

• Order processing, payment handling, delivery, and after-sales support

• Sending notifications related to orders or services

• Improving website functionality, performance, and user experience

• Meeting applicable legal, tax, or regulatory obligations

• Preventing fraud, misuse, or unlawful activity

Unless explicit consent is provided, personal information is not used for marketing purposes.

Ⅳ. Cookies and Similar Technologies

Where permitted by law, cookies and similar technologies may be used to:

• Maintain essential website functions

• Remember language, region, or display preferences

• Support shopping cart and checkout continuity

Cookie settings can be managed or withdrawn through browser controls.

Disabling non-essential cookies generally does not affect core functionality but may limit certain personalized features.

Further details are available in the Cookie Policy.

Ⅴ. Data Security Measures

Reasonable technical and organizational measures are applied to help reduce the risk of unauthorized access, disclosure, or misuse of personal information, including:

• Encrypted data transmission

• Access controls and least-privilege principles

• Ongoing system monitoring and maintenance

• Internal awareness and training related to data protection

Ⅵ. Data Sharing and Third-Party Services

Where required for service delivery, limited personal information may be shared with third parties, such as:

• Payment service providers

• Logistics and delivery partners

• Technology, order management, or customer support providers

Such parties are permitted to use information only for specified purposes and are expected to apply appropriate safeguards.

Personal information is not sold to unrelated third parties.

Ⅶ. Cross-Border Data Processing

In certain situations, personal information may be stored or processed outside Australia.

In such cases, reasonable steps are taken to ensure continued protection in line with applicable privacy requirements and security standards.

Ⅷ. Data Retention

Information related to orders, transactions, or accounting may be retained for a reasonable period based on legal or operational needs.

When personal information is no longer required for its original purpose, it may be deleted or anonymized where practicable, unless retention is required by law.

Ⅸ. Data Security Incidents

If an event occurs that may affect the security of personal information, the situation may be assessed and addressed.

Where required by law or considered appropriate, affected parties may be notified.

Ⅹ. User Rights

Under applicable Australian privacy laws, users may have the right to:

• Request access to personal information held

• Request correction of inaccurate or incomplete information

• Request deletion or restriction of use, where applicable

Requests can be submitted using the contact details below and are handled during service hours.

Ⅺ. Information Relating to Minors

This website is not directed at individuals under 18 years of age.

If personal information relating to a minor is identified, reasonable steps may be taken to address it appropriately.

Ⅻ. Contact Information

• Address: 8004 GIBSONTON DR LOT 1, GIBSONTON, FL, 33534-0000

• Phone: +1 (941) 465-1743

• Email: jardin@nestifyfurn.com

• Service Hours: Monday to Friday, 9:00 am – 6:00 pm (Australia/Sydney, AEST/AEDT)

ⅩⅢ. Policy Updates

This Privacy Policy applies from the date of publication.

Updates may occur due to legal, operational, or technical changes.

Revisions will be posted on this page or communicated through reasonable means. Periodic review is recommended.